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Verified
5/5

2018-06-13

How To Be Treated In A Store When You’re Lost

"Although I was new and totally lost, every employee was polite, professional, friendly, knowledgeable, energetic, and attentive, from the moment I walked in; found exactly what I wanted. Great prices..clean, organized store, as well. Thank you. "


Verified
4/5

2018-06-09

Great Staff

"I'm new to motorcycle riding, been doing a lot of research so I had a basic idea but Roelle and Cameron really helped me out. I feel like they could carry a wider range of some products, but they have a huge selection of big stuff plus a lot of the accompanying items like socks, hot/cold weather under layers, D3O, goggles, etc. and can order just about anything. Left confident in my purchase, and after wearing my shoes for a couple of days I was right. "

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Verified
5/5

2018-06-08

Fantastic

"The staf is always friendly and they made sure I was happy. Everyone I worked with was knowledgeable and friendly. "


Verified
5/5

2018-06-07

Always Great Customer Service.

"I have always gotten great customer service at the Kearny Mesa store. "

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Verified
5/5

2018-06-04

very easy to work with Cycle Gear

"These buys are great, easy to work with and friendly and no hassle return policy is the best. Here's the best part, their prices are good and you can try things on for size, on the spot! no waiting for shipments from online shopping and then if you decide what you bought isn't just perfect for you, return your purchase and buy something else. Nothing is as good as brick and mortar shopping and when coupled with a great selection, knowledgeable sales help, then dot-com doesn't hold a candle."


Verified
5/5

2018-05-25

Awesome customer service!

"Everytime Ive been there I have been treated with respect and never had to wait for help.
They did not have my size in stock but ordered the right size for me and promptly called me when
the item was in.
Thank you!
"

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Verified
4/5

2018-05-27

Quality

"Good times and good experience "


Verified
5/5

2018-05-26

Ryan Lee Kerney Mesa store

"Ryan Lee knows his helmets. Great personality and doesn't push you to buy anything and will give you all the information you need to make a smart purchase"

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Verified
5/5

2018-05-10

New to this cycle world

"Ryan (redhead) really helped me sort out some confusion I had with my Icon helmet and now my mind is at ease!
Jaime helped me with some great advice and choices on protective clothing and I bought a great pair of over-pants and a reflective vest! We also ordered some pads for those pants that will be shipped to my home!
And the shoe specialist helped me figure out that the work boots I already have will protect me just fine!
Not bad for only my second time in! I’ll be in for lots more!
"

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Verified
5/5

2018-05-21

Great Service

"Good product knowledge. Friendly staff"

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5/5

2018-05-19

Looking for a Bluetooth helmets

"Ryan Lee at the Kearny Mesa store is very knowable and answered all my questions even after I told him I was just looking. I did not buy anything but I will be back!"

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Verified
1/5

2018-05-12

Not GOOD!

"Waited MONTHS for an in-store transfer...Never got a call and never got want I wanted. Finally went into the store. Ended cutting my losses and did an exchanged for a different product. To be fair, the stuff was always nice and tried to help...."

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Verified
5/5

2018-05-01

Great service and selection.

"I'm a new rider, I went in to get a helmet and gloves. Was helped out by a nice guy, named Ty. He was very knowledgeable and helpful. I felt like they cared about what I needed. He even helped me find a good pair of riding boots that were a great price. I will definitely be going back."


Verified
5/5

2018-04-28

Fast, friendly, no BS. Scott manages a great team here

"I called about a battery, about it they told to me. AYE. I visited the store, they said they had some more. AYE. I asked for a pricematch, they said yeah we can do that. OH...but I'm not a rapper"

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Verified
5/5

2018-04-28

CUSTOMER SERVICE

"Every time we come in we get AWESOME customer service. This is our 1st. stop for all our riding needs. Bug thank you to the guys at the helmet counter, Ryan and Scott L. are very knowledgeable and give AWESOME customer service. Thanks cycle gear for the great staff and always putting the customer first. "